Privacy Policy

VALLEY TRADING LLC Privacy Policy

This document outlines the Privacy Policy for Valley Trading LLC, detailing how we collect, manage, and share your personal information when you visit or make a purchase on our website https://truefaithart.com/ (the "Site"). We are committed to protecting your privacy and ensuring transparency in our data practices.

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, which we refer to as Device Information. This includes:

  • Browser type
  • IP address
  • Time zone
  • Cookies stored on your device

As you browse our Site, we also gather data on the specific pages or products you view, the websites or search terms that directed you to us, and how you interact with our Site.

We use the following technologies to collect Device Information:

  • Cookies: Small data files placed on your device, often containing an anonymous unique identifier. Learn more at http://www.allaboutcookies.org
  • Log Files: Track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information on visitor behavior.

When you make a purchase or attempt to do so, we collect Order Information, including:

  • Your name
  • Billing address
  • Shipping address
  • Payment information (we do not store full card numbers)
  • Email address
  • Phone number

“Personal Information” in this policy includes both Device Information and Order Information.

Collection and Use of Phone Numbers

We collect and maintain phone numbers that you voluntarily provide for marketing and promotional purposes, including sending SMS messages with offers and product updates.

Consent for SMS Marketing

By providing your phone number, you give explicit consent to receive promotional SMS messages from Valley Trading LLC.

Opt-Out Process for SMS Marketing

You may opt out at any time by replying 'STOP' to any of our SMS messages. Opting out of SMS does not affect other communication channels such as email.

Data Security for Phone Numbers

Your phone number and related data are securely stored, with strict measures preventing unauthorized access or misuse.

How We Use Your Personal Information

We use Order Information primarily to fulfill your orders, including:

  • Processing payments
  • Arranging shipping
  • Sending invoices and order confirmations

Additionally, we use Order Information to:

  • Communicate with you regarding your order
  • Screen for potential fraud
  • Provide product information or advertising based on your preferences

We use Device Information to:

  • Identify potential fraud (especially via IP address)
  • Improve and optimize our Site
  • Analyze the performance of our marketing campaigns

Sharing Your Personal Information

We share your information with trusted third parties who help us operate our business, such as:

We may also share Personal Information to comply with legal obligations or protect our rights.

Behavioral Advertising

We use your information for targeted advertising. Learn more at: NAI Educational Page

You can opt out of targeted ads via:

"Do Not Track"

We do not alter our data collection practices when we receive a Do Not Track signal from your browser.

Your Rights (European Residents)

If you are in Europe, you may request access, correction, or deletion of your personal information. Contact us using the details below.

Your data may be transferred outside Europe, including to the U.S. and Canada.

Data Retention

We retain Order Information unless and until you request deletion.

Third-Party Pixels and Cookies

We and our partners may use cookies and tracking technology to associate activity with your email address and send targeted marketing. You may opt out here:

https://app.retention.com/optout

Changes to This Policy

We may update this Privacy Policy periodically. Please check back for updates.

Contact Us

  • Email: sell.truefaithart@gmail.com
  • Phone Support (messages only): +1-623-250-6734
  • U.S. Warehouse Address: 1808 Calvert Rd, Brownwood, TX 76801, USA